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Information about Possible Changes and Updates to Your Identity Number in the Test System

HK-dir is preparing the transition to a new system for administering tests in Norwegian, social studies, and the Norwegian citizenship test. An important part of this work is ensuring that the personal data transferred to the new system is accurate and up to date. This is necessary to protect your privacy, among other things by ensuring that the information about you in the test system is correct. Read more.

Contact us

See when and where to contact us with questions about the tests. For some questions you will have to contact the test center.

Call or chat

Telephone and chat service is available Monday through Thursday:

  • 10:00h–12:00h
  • 12:30h–14:30h

Summer 2026

The Telephone and chat service i closed during weeks 29 to 32.

Telephone

+47 40 63 17 35

Chat

You can ask us general questions in the chat. If you have questions about your test or registration, you will need to contact the test center.

E-mail

You can also ask general questions about the tests by sending an email to
prove@hkdir.no .

Frequently asked questions about the Norwegian language test

We receive a lot of questions about the Norwegian language test (A1–B2). Before you contact us, please have a look at the page with frequently asked questions about the Norwegian language test. Maybe you will find the answer to your question there.

Contact test centre

Do you have questions about the practical execution of the test? Then you need to contact your local test center.

Find your test centre

In the registration portals you can find contact informastion for all test centres. (The registration portal for the tests in Norwegian language are only available in the registration period. The other portals are always available.)

You can also contact the municipality (kommune) where you live, and ask for the contact information for the test centre in your municipality.